Support
Contact ManyDocs
Choose the route below so your request reaches the right team.
Effective July 30, 2026Product and technical support
Email [email protected] for account access, generation problems, saved templates, feature questions, privacy requests, or account deletion. Do not attach confidential Word or spreadsheet files unless support specifically asks for a safe diagnostic sample.
Payments, invoices, cancellations, and refunds
Open “Manage billing” in your ManyDocs account for subscription management. For payment receipts, an unrecognized charge, tax questions, or refund requests, use Paddle Buyer Support at paddle.net.
What to include
- The email address associated with your ManyDocs account.
- A short description of what happened and the approximate time.
- Browser and operating-system version for technical problems.
- A Paddle transaction or subscription ID for billing questions—never send full card details.
These pages describe the current service and do not replace mandatory rights available under applicable law.